Service is where we truly shine at Alignex
Each and every sales and support staff member strives to ensure customer satisfaction in a timely manner. Our well trained Application Engineer (AE) Team has a strong and diverse engineering background. They are equally skilled at communicating as they are at problem solving.
Our staff is divided into two teams, Technical Support Group and Consulting Services Groups. The Technical Support Group is responsible for demonstrations, training and customer support. The Consulting Services Group handles implementation and integration as well as mechanical engineering projects and custom application development for our customers.
If your team is struggling with missed project milestones, Alignex has created our EXpert Services program to assist. We pull from our wide array of expertise and service offerings to develop a unique, custom plan specific to your organization's challenges and dedicate one of our uniquely qualified service experts to work with your team on-site to improve overall efficiency.
When your organization has specific projects, tasks or objectives to meet and are lacking the manpower and/or the knowledge to accomplish your goals quickly, our team of engineers and designers can help. Our staff provides you with the means to resolve timing, resource and cost issues and deliver your projects on schedule in a quality manner.
If you have an upcoming project that could benefit from virtual prototyping and testing, we can help. Our simulation experts have the knowledge and experience to handle any problem you throw at them, whether you need to run FEA, CFD and Plastics analysis studies.
In today’s market, more customers are demanding increased customization of products. Whether you are looking to get up-to-speed quickly or outsource your design automation, Alignex has you covered.
With the only dedicated in-house product data management (PDM) implementation team in the upper Midwest, Alignex has assisted with more PDM implementations Worldwide than anybody.
Improve your productivity and knowledge of SOLIDWORKS and SOLIDWORKS Partner products with certified instructor led training. Alignex training is available online, on-site, as well as customized to meet your needs. At Alignex, we pride ourselves on the quality, frequency and advanced level of training we provide our customers.
To meet objectives such as increasing revenues, shortening process times and reducing costs, careful consideration must be given to how projects are completed and what technologies and processes are used. Alignex has devised unique consulting services to address your particular needs.
At Alignex, we understand that "out-of-the-box" solutions may not provide the exact functionality your organization requires. Most technology today allows for customization to close the gap between a product's core functionality and your requirements.
Maximize the efficiency of information flow in your organization. Alignex provides our customers with the resources and expertise to successfully integrate technologies, maximize system performance, and deliver flexible, open solutions.
Leverage top engineering talent from the Minneapolis - St. Paul Metro area. Place your engineers in our Edina coworking space and we will provide the hardware, software and on-site support.
Improve your productivity and learn from Top Certified Instructors on State-of-the-Art HardwareSee Calendar
Learn techniques to help you get through your toughest engineering challenges.Read Blog
Take 7 SOLIDWORKS courses in 12 months with our Passport Training Program.Learn More