Mentoring
From time-to-time users need assistance on specific design or engineering challenges. This may include tackling a new project requiring software knowledge that either the team is not trained on or have not yet used. A features/functions session or assistance may be required with technique. We house skilled specialists with diverse industry expertise available to help your team as needed. Typically, mentoring is project-based and done on a 1-on-1 basis at the customer site.
Data Translation Clean-up Services
When data is translated between various 3D CAD systems, information can be lost, surfaces may be missing, drawings are no longer associated, or the source data could just be a bad model. Our data translation clean-up services include making manifold solids out of open models, cleaning up surface geometry, making associative drawings, and many other tasks.
On-site Software Troubleshooting
Sometimes our clients need immediate, personal assistance to resolve a technical matter. Although we offer optional web-based support to properly identify technical problems on customer's workstations and servers, sometimes being on-site is the most effective means to troubleshoot.
