Call Alignex 866-378-6829

Every day, companies set aggressive goals to establish or maintain leadership in their industries. To meet objectives such as increasing revenues, shortening process times and reducing costs, careful consideration must be given to how projects are completed and what technologies and processes are used. Alignex has devised unique consulting services to address your particular needs.

Featured Consulting Solutions Include:

Mentoring

From time-to-time users need assistance on specific design or engineering challenges. This may include tackling a new project requiring software knowledge that either the team is not trained on or have not yet used. A features/functions session or assistance may be required with technique. We house skilled specialists with diverse industry expertise available to help your team as needed. Typically, mentoring is project-based and done on a 1-on-1 basis at the customer site.

Data Translation Clean-up Services

When data is translated between various 3D CAD systems, information can be lost, surfaces may be missing, drawings are no longer associated, or the source data could just be a bad model. Our data translation clean-up services include making manifold solids out of open models, cleaning up surface geometry, making associative drawings, and many other tasks.

On-site Software Troubleshooting

Sometimes our clients need immediate, personal assistance to resolve a technical matter. Although we offer optional web-based support to properly identify technical problems on customer's workstations and servers, sometimes being on-site is the most effective means to troubleshoot.

Admin Retreat

For companies with larger and more complex 3D and data management installations, we often take the core internal support team off-site prior to major software upgrades. The aim of this retreat is to train them on advanced support topics, while jointly testing existing customizations in the new release. Our last Admin Retreat took place last winter. The team included 2 of our Application Engineers and 4 of our clients CAD Admin personnel. This long-weekend event was held in Duluth from a Friday to a Sunday and at its end; the Admin training, testing and planning for a 70-seat SolidWorks/PDM upgrade was complete.

New Release Testing

Alignex helps customers test new major releases to ensure previous customizations still work correctly, performance is not adversely impacted, new functionality is deployed correctly, data migrates properly, etc.

Upgrade Blitz

For larger customers we generally arrange an "Upgrade Blitz". Essentially, we provide labor for after-hours or weekend server and workstation upgrades for new software releases after proper testing has been completed.

Additional Resources

Alignex Blog

Alignex Technical Blog

Learn techniques to help you get through your toughest engineering challenges.

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Technical Support

Get access to SOLIDWORKS subscription services, technical documents and more.

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Classroom Training

Improve your productivity and learn from Top Certified Instructors on State-of-the-Art Hardware.

Upcoming Training

Questions? Contact us at info@alignex.com or call 866-378-6829.