Alignex Technical Support

Live Support Available 8:00am-5:00pm CST
(866) 378-6829 x6

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Call Alignex 866-378-6829

Alignex fully supports each and every solution we sell and maintains a team of Application Engineers at the ready for inbound support requests. Alignex provides industry-leading support services, offering exceptional live support, comprehensive web-based resources, live remote-access functionality, advanced file-sharing and even screen-casting functionality which allows you to send us your question or issue visually.

Support Instructions

Support Services


Alignex Technical Documents

View our comprehensive collection of user guides and answers to some of the most frequently asked questions received by our technical support team.


Subscription Service

Customers get support, upgrades, new versions, special releases, add-on features and webcasts—all designed exclusively for SOLIDWORKS Subscription Service members to improve performance and productivity, keeping you competitive in your field.



MySolidWorks helps you be more more productive by connecting you with relevant SOLIDWORKS content and services—anytime, anywhere, and on any device. With MySolidWorks, you can get answers about SOLIDWORKS, learn more, and connect with manufacturers.


Customer Portal

Sign in to the SOLIDWORKS Customer Portal with your SOLIDWORKS ID for access to a wide range of resources and content. Don't have a SOLIDWORKS ID? Learn more about becoming a SOLIDWORK Subscription Service customer.


Term Licensing FAQs 

Get answers to commonly asked questions regarding term licensing options. Compare SOLIDWORKS Perpetual Licensing vs. Term Licensing to see which licensing option matches your workload and software expenses.

Additional Resources

Alignex Blog

Alignex Technical Blog

Learn techniques to help you get through your toughest engineering challenges.

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Take advantage of exceptional offers. Bring your design ideas to life with SOLIDWORKS products.

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Alignex EXTEND Training

EXTEND Training

Looking for more choices for efficient user development? Take a new class developed by our Alignex Application Engineers. 

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Questions? Contact us at or call 866-378-6829.