Alignex Technical Support

Live Support Available 8:00am-6:00pm CST
(866) 378-6829 x6

Call Alignex 866-378-6829

Alignex Technical Support

Comprehensive Technical Support for Alignex Subscription Service Customers

Alignex fully supports each and every solution we sell and maintains a team of Application Engineers at the ready for inbound support requests. Alignex provides industry-leading support services, offering exceptional live support, comprehensive web-based resources, live remote-access functionality, advanced file-sharing and even screen-casting functionality which allows you to send us your question or issue visually.

Support Instructions

"Just wanted to drop a note about the excellent support staff at Alignex… All have dug into and resolved some odd issues for us, and helped with implementation. They have done a notable job of providing key documentation and excellent remote service. This is indicative of their outstanding customer service we've come to know and rely upon. Great job fellas. This customer is very happy."

Bill Engebretson, Application Support Specialist
FAST Global Solutions

Support Services


Alignex Technical Documents

View our comprehensive collection of user guides and answers to some of the most frequently asked questions received by our technical support team.


Work From Home Toolkit

Stay productive even when you can't be in the office. Here are all the tools you need to continue using SOLIDWORKS from home.


Subscription Service

Customers get support, upgrades, new versions, special releases, add-on features and webcasts—all designed exclusively for SOLIDWORKS Subscription Service members to improve performance and productivity, keeping you competitive in your field.



MySolidWorks helps you be more more productive by connecting you with relevant SOLIDWORKS content and services—anytime, anywhere, and on any device. With MySolidWorks, you can get answers about SOLIDWORKS, learn more, and connect with manufacturers.


Term Licensing FAQs 

Get answers to commonly asked questions regarding term licensing options. Compare SOLIDWORKS Perpetual Licensing vs. Term Licensing to see which licensing option matches your workload and software expenses.

Additional Resources

Alignex Blog

Alignex Technical Blog

Learn techniques to help you get through your toughest engineering challenges.

Read Blog



Take advantage of exceptional offers. Bring your design ideas to life with SOLIDWORKS products.

See Promos

Alignex EXTEND Training

EXTEND Training

Looking for more choices for efficient user development? Take a new class developed by our Alignex Application Engineers. 

View Training
Questions? Contact us at or call 866-378-6829.