Call Alignex 866-378-6829
Alignex fully supports each and every solution we sell and maintains a team of Application Engineers at the ready for inbound support requests. Alignex provides industry-leading support services, offering exceptional live support, comprehensive web-based resources, live remote-access functionality, advanced file-sharing and even screen-casting functionality which allows you to send us your question or issue visually.

Support Services


Alignex Technical Documents

View our comprehensive collection of user guides and answers to some of the most frequently asked questions received by our technical support team.

SOLIDWORKS Subscription Service

SOLIDWORKS Subscription Service helps optimize your 3D experience and support your design team with resources to help them work faster and smarter, and transform your product development into business success. Support, upgrades, new versions, special releases, add-on features, webcasts—all designed exclusively for SOLIDWORKS Subscription Service members—improve your performance and productivity with an intuitive 3D design experience, giving you a competitive advantage.

Benefits of the program include:

  • Upgrades to the latest versions of SOLIDWORKS software
  • Live local technical support including assistance with product features, menu commands, install issues and troubleshooting
  • Access to our complete library of premium content, including API examples, technical tips, videos, and much more
  • Service request submissions, tracking and resolutions.
  • Support for previous versions of SOLIDWORKS software
  • Free certification exams
  • Access to the extensive SOLIDWORKS Knowledge Base
  • New enhancement and functionality requests

Not an Alignex SOLIDWORKS Subscription Service customer? Request a quote!

Request a Quote



MySolidWorks helps you be more more productive by connecting you with relevant SOLIDWORKS content and services—anytime, anywhere, and on any device. With MySolidWorks, you can get answers about SOLIDWORKS, learn more, and connect with manufacturers.

Additional Resources

Alignex Blog

Read Our Blog

Engineering Insights & News
Learn techniques to help you get through your toughest engineering challenges.


Classroom Training

Improve your Productivity and Knowledge
Learn from Top Certified Instructors on State-of-the-Art Hardware. 


Video Library

Watch. Discover. Learn.
Browse a collection of videos and webinars.
Questions? Contact us at or call 866-378-6829.